Conditions

Authenticity pledge

- Your trust is very important to us. We believe that buying a second-hand watch or jewel online should be simple and honest. For this reason, we guarantee that every new & second-hand watch or jewel on our site and in our shop is 100% authentic.
- We stand behind this authenticity guarantee with a full money back refund on any watch not found to be completely authentic.`

Import taxes & Custom fees

- International buyers (All buyers outside Switzerland) will be responsible for their country’s customs fees and import taxes, buyers are kindly requested to contact the customs authorities for an exact tax estimation.
- Import taxes may vary if the watch is a second hand or a brand new one.

Return Policy

- Watches & jewels bought in the shop are not subject to full refunds unless there is a defect with the product itself.
- Watches & jewels bought online can be returned and granted a full refund within 3 days after the receival of the product.
- Full refunds can be denied in the following cases: The watch or the jewel shows signs of usage (Scratches, removal of stickers etc....) - The expenses of the return should be covered completely by the buyer. The package should be insured with the product’s value, in case of a lost package the buyer will be responsible for the loss.

Warranty Policy

- In case the watch is new, it has a valid warranty from the original manufacturer then in case of defects, all repairs will be covered by the original manufacturer.
- In case the watch is second-hand and it has been originally produced before the 1990 (included) it is given our in-house one-year warranty.
- In case the watch is second-hand and it has been originally produced after the 1990(excluded) it is given our in-house 2 years warranty.

The warranty covers the following:

- Any mechanical defect within the warranty timeframe.
- Any product-appearance defect noted by the client, when receiving the product in case the watch or the jewel has been shipped.

The warranty does not cover the following:

- Damage done due to the use of the watch or the jewel, such as (scratches, glass breaking, crown damaging etc....)
- Water resistance is not covered by our warranty in case the client doesn’t keep the crown, or the pushers firmly closed. (N.B: Every watch has specific level of water resistance which is engraved on the back of the watch)

The following table shows what are the activities can be done according to the watch’s resistant levels:

Shipping

- We ship internationally with our logistics business partners (UPS, Fedex, Swiss post & Bianchi).
- Shipments are fully insured by Taleda until the clients receive the package.
- For Accessories and items costing less than 1000 Swiss francs or the equivalent, Shipping costs are agreed on with the client.
- As a courtesy, shipping costs for Watches and jewelry with a price over 1000 swiss francs are covered by Taleda.

Additional general information

- Taleda SA, is not in any way affiliated with the brands of the products offered on the website.
- Taleda SA, is not an official retailer for any brand presented on our website.

Privacy

Data protection

We respect your privacy and protect your personal data whenever you visit our website. We collect, process and use your personal data in accordance with this Privacy Policy and the applicable data protection rules as stipulated in the EU Data General Data Protection Regulation (GDPR). This Privacy Policy provides which type of your personal data we may collect, process and use. We therefore request you to carefully read the following explanations.

Art. 1 – Information about the Collection of Personal Data

1. Personal data collected by us when you use our website means any information by which you may be personally identified, e.g. name, address, email addresses, user behavior.
2. The data controller as defined by Art. 4(7) GDPR is TALEDA SA, Via Pessina 20, CH-6900 Lugano (Switzerland), info@taleda.com
3. When you contact us via email or via a contact form, the data provided by you (your email address, your name and your telephone number, where applicable) is stored by us to enable us to reply to your questions. Once the storage is no longer necessary, we delete the data collected in this context or limit the data processing, if there are statutory retention requirements.
4. We may use contracted service providers to provide individual functions of our offering or may use your data for personal advertising purposes: see below for details of the related processing operations and storage periods.

Art. 2 – Your Rights

1. You have the following rights regarding your personal data collected by Us:

• Right to information;
• Right to correction or deletion:
• Right to limitation of the processing:
• Right to object to the processing:
• Right to data portability.

2. Moreover, you have the right to lodge a complaint about our processing of your personal data with a supervisory data protection authority.

Art. 3 – Collection of Your Personal Data Upon Visiting Our Website

1. 1. If you use the website only 764 » Hug ion purposes. i.e. if you do not register or do not otherwise communicate information to us, we only collect the personal data that your browser transmits to our server. If you want to view our website, we collect the following data that is technically necessary to let you access our website and to ensure the stability and security of our website (the legal basis for this provided by Art. 6(1) s. 1 lit. f GDPR):

1. IP address
2. Date and time of the request
3. Time zone difference to Greenwich Mean Time (GMT)
4. Content of the request (specific page)
5. Access status / HTTP status code
6. Amount of data transmitted in each case 7. Website from which the request is sent
8. Browser
9. Operating system and its user interface
10. Language and version of the browser software

2. In addition to the data collected by us as described above, information is collected by cookies stored on your computer when you use our website. Cookies are small text files which are stored on your hard disk by your browser and which transmit specific information to the party placing the cookie (i.e. to us). Cookies cannot execute programs or transmit viruses to your computer. They serve to make the Internet offering more user-friendly and more effective.
3. Use of cookies:

1. This website uses the following types of cookies, the scope and functionality of which
2. are explained below:
• Transient cookies (see under b)
• Persistent cookies (see under c).
3. Transient cookies are automatically deleted, once you close the browser. Such cookies include the session cookies. which store a so-called Session ID allowing to assign different requests of your browser to the common session and enabling us to recognize your computer when you return to our website. The session cookies are deleted, once you log out or close the browser.
4. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You may delete the cookies at any time in the security settings of your browser.
5. You may configure your browser settings according to your preferences and, for example, refuse the acceptance of third-party cookies or of all cookies. Please note that in this case you may not be able to use all functions of this website.
6. We use cookies to be able to identify you on subsequent visits, if you have an account with us. Otherwise, you would have to log in again for every visit.

Art. 4 – Further Functions and Offerings of our Website

1. In addition to the range of information offered on our website, we offer various services, which you may use if you are interested. To this end, you usually need to provide additional personal data that we use to provide the respective service; this additional personal data is also subject to the principles of data protection referred to above.
2. To some extent, we use external service providers to process your data: these service providers have been carefully selected and commissioned by us; they are bound by our instructions and are regularly monitored.
3. Where our service providers or partners have their registered office in a country outside the European Economic Area (EEA), you are informed about the resulting impact in the description of the service offering.

Art. 5 – Objection to or Cancellation of Your Consent to the Processing of Your Data

1. 1. Any consent given by you to the processing of your data may be cancelled by you at any time. Such cancellation will make the processing of your personal data unlawful.
2. Insofar as we base the processing of your personal data on a balancing of interests, you may object to the processing. This applies, if the processing is not required for the fulfillment of a contract with you. which is specified by us in each case with the following description of the functions. If you exercise your right to object, you are requested to set out the reasons why we should not process your personal data as executed. In case of your reasonable objection we will examine the facts and will either stop or adjust the data processing or point out to you our compelling reasons due to which we continue the processing operations.
3. You may, of course, object to the processing of your personal data for the purposes of advertising and data analysis at any time. You may notify us of your objection by contacting us: TALEDA SA, Via Pessina 20, CH-6900 Lugano, Switzerland, info@taleda.com.

Art. 6 – Use of Our Webshop

1. If you want to place orders in our webshop, the conclusion of the purchase contract requires you to provide your personal data which we need to process your order. Mandatory details to be provided for the contract processing are marked separately; the provision of further details is optional. The data provided by you is used by us to process your order. For this purpose, we may transmit your payment data to our payment service providers (the legal basis for this provided by Art. 6 (1) s. 1 lit. b GDPR).
2. We may also process the data provided by you to inform you about further interesting products from our portfolio or to send you emails with technical information.
3. We are obliged due to commercial law and tax law requirements to store your address, payment and ordering data for a period of ten years. However, after two years we will limit the processing: that means: your data will be only used to comply with the statutory requirements.
4. In order to prevent unauthorized access by third parties to your personal data, including your financial data, the ordering processing is encrypted using TLS technology.

Art. 7 – Newsletter

1. You may subscribe to our new 764 » Hug ih informs you about our latest interesting offers.
2. We use the so-called double opt-in procedure for the subscription to our newsletter. That means: after your registration we will send an email to the email address specified by you
3. requesting your confirmation that you want the newsletter to be sent to you. If you fail to confirm your registration within 24 hours, your data will be blocked and automatically deleted after one month. In addition, we store the IP addresses used by you and the dates of your registration and confirmation. The purpose of this procedure is to furnish proof of your subscription and, where possible, to investigate possible misuses of your personal data.
4. The only entry required for the dispatch of the newsletter is your email address. After we have received your confirmation, we will store your email address for the purpose of sending the newsletter (the legal basis for this provided by Art. 6(1) s. 1 lit. f GDPR).
5. You may cancel your consent to the unsubscribe from the newsletter at cancellation by clicking on the link using the cancellation form on the the contact listed in the imprint. dispatch of the newsletters and any time. You may give notice of your provided in each newsletter email, by website or by sending a message to
6. Please note that we evaluate your use of the newsletter. To enable us to carry out this evaluation, the emails sent by us contain so-called web beacons and tracking pixels, which represent one-pixel image files stored on our website. For the purpose of the evaluations, we link the data referred to in Art. 3 and the web beacons to your email address and to an individual ID. Links embedded in the newsletter also contain this ID. The data is collected only in pseudonymized form, i.e. the IDs are not linked to your further personal data; any direct affiliation with your person is excluded.
7. You may object to this tracking at any time by clicking on the separate link provided in each email or using another channel to contact us. The data merely as statistical and anonymous data.

Coverage Analysis

Art. 8 – Use of Google Analytics

1. This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics applies so-called "cookies", which are text files placed on your computer to help the website analyze how you use the site. The information generated by the cookie about your use of this website is usually transmitted to and stored by Google on servers in the U.S.A. However, if the anonymization of the IP address has been enabled on this website, your IP address will be shortened by Google before the transmission from within member states of the European Union or other contracting states to the Agreement on the European Economic Area. It is only in exceptional cases that the complete IP address is transmitted to a server of Google in the U.S.A. and shortened there. Google uses this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on the website activities and to provide further services related to the website use and the Internet use to the website operator.
2. The IP address transmitted by our browser in the context of Google Analytics will not be collated with other data of Google.
3. You may prevent the storage of the cookies by selecting the appropriate browser settings; however, please note that in in this case you may not be able to use the full functionality of this website. Furthermore, you may prevent the transmission of the data (including your IP address) generated by the cookie and relating to your use of the website to Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en
4. This website applies Google Analytics with the extension "_anonymizelp()", which provides for IP addresses to be further processed in a shortened form; hence, the affiliation with a person is excluded and, where the data collected on you bears a reference to your person, this reference is excluded with the personal data being erased immediately.
5. We apply Google Analytics to analyze the use and regularly improve the usability of our website. The statistics gained enable us to improve our offering and to make this offering more appealing to our users. For those exceptional cases where personal data is transmitted to the U.S.A.. Google has submitted to the EU-US Privacy Shield. https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is provided by Art. 6 (1) s. 1 lit. f GDPR.
6. Information of the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001; Google's term and conditions of use: http://www.google.com/ analytics/terms/de.html; Google's privacy practices: http:// www.google.com/intl/de/analytics/learn/privacy.html : Google's privacy policy: http://www.google.de/intl/de/policies/privacy .

Cookies

This disclosure explains in detail how this site uses cookies as well as cookie-type files and technologies on its websites, such as Local Shared Objects, also known as "Flash cookies", Web beacons, etc. We will refer to these generally as "cookies". If you visit our website and your browser settings accept cookies, the use of our cookies will be considered accepted. Cookies are small files sent to and stored on your computer by websites you visit. Cookies are stored in your browser's file directory. The next time you visit the site, your browser will read the cookie and retransmit the information to the website or entity that originally created the cookie. To learn more about these technologies and how they work, visit, for example, allaboutcookies.org.
The session cookies used on this site avoid the use of other IT techniques potentially prejudicial to the confidentiality of users' browsing and do not allow the acquisition of personal identification data of the user. The retention times of the acquired data depend on the types of cookies. Session cookies expire when the browser is closed. Persistent cookies, including Local Shared Objects “Flash cookies”, have typical expiration dates ranging from two months to a couple of years.

How to disable cookies (opt-out)

Most internet browsers are initially set to accept cookies automatically. This means that you have the option, at any time, to set your browser to accept all cookies, only some, or to refuse them, disabling their use by the sites. Furthermore, you can normally set your browser preferences in order to be notified each time a cookie is stored on your computer. Finally, at the end of each browsing session, you can delete the collected cookies from the hard disk of your device. If you want to delete the cookies installed in the cookie folder of your browser, remember that each browser has different procedures for managing settings.
You can find information on how to manage cookies in your browser at the following addresses:

Google Chrome

https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=it

MozillaFirefox

https://support.mozilla.org/it/kb/Gestione%20dei%20cookie

Apple Safari

https://support.apple.com/kb/ph19214?locale=it_IT

Apple Safari

for mobile devices https://support.apple.com/it-it/HT201265

Microsoft Windows Explorer

https://support.microsoft.com/it-it/help/17442/windows-internet-explorer-delete-manage-cookies

Microsoft Windows Edge

https://privacy.microsoft.com/it-IT/windows-10-microsoft-edge-and-privacy
Furthermore, to not receive Google Analytics cookies, you can visit the page: https://tools.google.com/dlpage/gaoptout/
Alternatively, it is possible to disable only Google Analytics cookies, using the opt-out add-on provided by Google for the main browsers. If you want to know more about cookies in general, visit www.allaboutcookies.org or www.garanteprivacy/cookie.

Technical cookies that do not require consent

The so-called "technical" cookies, for which no consent is required for their treatment, are to be considered the following:
a) Cookies relating to activities strictly necessary for the functioning of the site and the provision of the service: these are cookies aimed at guaranteeing normal navigation of the site. In most cases these are session cookies.
b) Functionality cookies, relating to optimization activities: these are cookies that allow the user to browse the site according to the selected criteria (such as, for example, language, currency, the contents of the cart during online purchases) in order to allow the use of the services rendered and/or to improve them. In most cases these are cookies that have a maximum duration of 365 days.
All technical cookies do not require consent, therefore they are installed automatically following access to the site and are not used for other purposes.

Services and cookies provided by Third Parties

In the case of services provided by third parties, you can also exercise your right to object to tracking by inquiring through the privacy policy of the third party, via the opt-out link if explicitly provided or by contacting the same directly.
Without prejudice to what has just been stated, the Data Controller informs you that you can use Your Online Choices (http://www.youronlinechoices.com/). Through this service you can manage the tracking preferences of most of the advertising tools. The Owner therefore advises you to use this resource in addition to the information provided in this document.
Since the installation of Cookies and other tracking systems operated by third parties through the services used within this Site cannot be technically controlled by the Owner, any specific reference to Cookies and tracking systems installed by third parties is to be considered indicative. To obtain complete information, consult the privacy policy of any third-party services. Given the objective complexity linked to the identification of technologies based on Cookies and their very close integration with the functioning of the web, you are invited to contact the Owner if you wish to receive any further information on the use of the Cookies themselves and any possible uses of the same – for example by third parties – made through this site.

Cookie Policy of the website WWW.TALEDA.COM

The www.taleda.com site uses two types of cookies: session cookies for authentication (site management, reserved areas and acceptance of cookies) and technical monitoring cookies (Google Analytics, suitably anonymised).

Session cookies (essential for site management)

The www.taleda.com site uses http session cookies to manage authentication for site management and to access restricted areas. The use of session cookies (which are not stored permanently on the user's computer and are eliminated when the browser is closed) is strictly limited to the transmission of session identifiers necessary to allow safe and efficient exploration of the site. There is a cookie for recording the options relating to cookies.

Tracking cookies

Monitoring cookies can be disabled without any consequence on site navigation. Officina Pittini per la
Formazione uses the Google Analytics service of the company Google, Inc. (hereinafter "Google") to generate statistics on the use of the web portal; Google Analytics uses cookies (not from third parties) which do not memorize personal data. The information obtainable from cookies on the use of the website by users (including IP addresses) will be transmitted by the user's browser to Google, with headquarters at 1600 Amphitheater Parkway, Mountain View, CA 94043, United States, and deposited at the servers of the company itself.

According to the terms of service (the link is the following: http://www.google.com/analytics/terms/it.html) in place, Google will use this information, as independent data controller, for the purpose of tracking and examine the use of the website, compile reports on site activity for use by the site operators and provide other services relating to website activity, connection methods (mobile, PC, browser used, etc.) and methods of search and reach the pages of the portal. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google's behalf. Google will not associate IP addresses with any other data held by Google.

To consult the privacy policy of the company Google, relating to the Google Analytics service, please visit the website http://www.google.com/intl/en/analytics/privacyoverview.html.

To learn about Google's privacy policies, please visit the website http://www.google.com/intl/it/privacy/privacy-policy.html. By using this website, you consent to the processing of your data by Google in the manner and for the purposes indicated above.

Privacy Policy of the website www.taleda.com

For further information and a complete Privacy Policy of the website www.taleda.com click here(the link here refers to the privacy policy referred to in the doc: Internet Area - Website Information.rtf).

Check your behavioral cookies

It is possible to view the behavioral cookies present on your browser for activity tracking by visiting the address:

http://www.youronlinechoices.com/it/le-tue-scelte/.

Legal references

Notice to European users: this privacy statement has been prepared in fulfillment of the obligations set forth in articles 13-14 EU Reg. 2016/679, as well as the provisions of Directive 2002/58/EC, as updated by Directive 2009/136/EC, regarding Cookies. This privacy statement only concerns this website.